By accessing our website and purchasing from AWANGE LABEL, you agree to be bound by the following terms and conditions. Please read them carefully before using our services. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and content contributors.

1. Business Details

AWANGE LABEL is an Australian-based business specializing in lash products. Our ABN is 71 863 510 726. The business operates from Queensland, Australia, and is governed by Queensland law.

2. Description of Products and Services

We provide lash products, including lash extensions, lash clusters, and related accessories.

3. Placing an Order

By placing an order through our website, you are making an offer to purchase the goods listed. All orders are subject to availability and confirmation of payment.

Order Process:
Select products and add them to your cart.
Proceed to checkout and provide accurate contact and shipping information.
Complete the payment process.
Once your order is placed, you will receive a confirmation email. Please review your order details carefully before finalizing your purchase.

4. Payment Terms

We accept the following payment methods:

Credit/Debit Cards
PayPal
Afterpay
All payments are processed securely. You are responsible for ensuring that your payment details are correct.

5. Cancellation and Refund Policy

Order Cancellations:
Orders can be canceled within 24 hours of placing the order, provided the order has not been processed or shipped. Contact us at support@awangelabel.com to request a cancellation.

Refunds:
Refunds are only issued in accordance with our Returns & Refunds Policy, which complies with Australian Consumer Law. Refunds are processed to the original payment method.

6. Delivery Terms

Please refer to our Shipping Policy for detailed information on delivery times, shipping costs, and tracking.

We are not responsible for delays caused by shipping carriers or customs processes.

7. Liability Disclaimer

While we strive to ensure the accuracy of the information on our website, AWANGE LABEL makes no warranties or representations regarding the content's completeness, reliability, or accuracy. We do not guarantee that our products will meet your expectations.

AWANGE LABEL will not be liable for any damages, injuries, or adverse reactions arising from the use of our products, including but not limited to lash-related products and accessories. The user is responsible for following the provided instructions and using the products as intended. Failure to do so may result in adverse outcomes for which AWANGE LABEL will not be held liable.

By purchasing and using our products, you acknowledge that:

• All products are intended for external use only.
• Our products are to be used by individuals with appropriate knowledge or training in lash application.
• You assume full responsibility for ensuring the products are used safely and appropriately.

AWANGE LABEL expressly disclaims liability for any harm caused by improper application, allergic reactions, or misuse of the products. We recommend conducting a patch test before using any lash adhesives or removers to check for potential sensitivities. Use of our products indicates acceptance of these terms.

8. Product Use Instructions and Warnings

Our lash products should be used according to the provided instructions. AWANGE LABEL is not responsible for any adverse effects resulting from incorrect use of our products.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of AWANGE LABEL. Unauthorized use or reproduction of our content is prohibited.

10. Governing Law

These terms and conditions are governed by the laws of Queensland, Australia. Any disputes arising from the use of our website or services will be resolved in the courts of Queensland.

11. Changes to Terms of Service

We reserve the right to update or change these terms at any time. Any changes will be posted on this page. By continuing to use our site, you agree to the updated terms.

12. Contact Information

For any questions regarding our Terms of Service, please contact us at:

AWANGE LABEL Email: support@awangelabel.com